FAQs

1. How long will it take for me to receive my hardware?
Once payment is complete, we will deliver your hardware to you within 5 working days.

2. How much does delivery cost?
Delivery is FREE for orders over R500.

3. Is there a charging stand for my Yoco Wireless Lite card machine?
No. We only offer charging stands for the Yoco Wireless Pro.

4. What are the most secure hardware options for my business?
- Charger: Wireless Pro Stand Station
- Tablet Stand: Windfall Stand

5. What are the most affordable hardware options for my business?
- Charger: Yoco Pro Base Station
- Tablet Stand: @rest Windfall Universal Tablet Stand
- Tablet: Huawei Mediapad T3 10” Tablet

6. Where can I purchase the Yoco Card Machine?
To purchase a card reader you need to complete the Yoco signup. Click here to sign up and purchase your reader.

7. The hardware I want to buy is out of stock. What should I do?
Go to the product that you would like to purchase.
Take a look at the description section. You should have the option to leave your email address for us.
Once the product is back in stock, we will send you an email to let you know.

8. Why do I have to purchase my card reader and my hardware separately?
Yoco Hardware is still a new product. We’re testing and learning how to be better every day. While we learn, we’ve separated the order to avoid confusion on delivery. We know it’s not perfect, but we hope that you understand.